WA-Richland

I am very glad that I chose Loan Factory for my home loan. From the beginning, Ryan, my initial point of contact, was extremely helpful and professional. He took the time to explain the loan process, highlighted important items to pay attention to, listened carefully to my concerns, and provided valuable advice that helped me avoid costly mistakes. One thing I really appreciated about Loan Factory was their transparency. All charges, fees, and cost estimates were clearly disclosed upfront, with no hidden surprises, gimmicks, or last-minute changes. Throughout the process, I received daily email updates, and their mobile app made real-time communication and loan status tracking very convenient. The entire team was responsive, honest, and professional. The process was smooth, efficient, and stress-free. In an industry where trust is critical, Loan Factory proved to be a company that delivers on its promises. I am very happy that I finally found a trustworthy loan company and loan agent that I can rely on for my current mortgage needs as well as any future lending needs. I highly recommend Loan Factory and Ryan to anyone looking for a transparent, knowledgeable, and customer-focused lending experience.

This tag team Wonder Twins duo of Ally and Dean were able to have my loan ready to be closed in 8 days. They were with me every step of the way to answer questions and keep me on the right path to home ownership. I couldn’t have done it without them. They make an exceptional team.

Its was pleasure working with dylan cao. His work is outstanding .The way he communicates and make things understandable. Appreciated.

I really had a great experience with Loan Factory, they are very professional and committed in the service they provide.

Natalie, Mia and Hoai were great to work with. They were very helpful throughout the entire process, especially with the paperwork. Communication was easy, and the whole process went smoothly from start to finish. I really appreciate their help and would definitely recommend them!

Excellent experience